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The Innersource administrative staff
will do all it can to be sure the program is working properly on your
computer. We are not, however, equipped to answer professional questions
regarding energy psychology or psychotherapy.
To engage in professional dialogues regarding
clinical or professional questions, consider joining the Energy
Psychology Interactive Discussion Group (free) to share your
experiences, ideas, questions, and research findings.
http://groups.yahoo.com/group/EnergyPsychology
For tech
support questions, comments, and suggestions:
techsupport@EnergyPsychologyInteractive.com
We attempt to respond within 3 to 5
business days with technical assistance
You must first
register the program.
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REMINDER: If the program does not look
right on your screen, be SURE:
. . . the program is
coming up in MS Explorer 5.5 or later and not in
Netscape
See insert in CD case for
instructions on downloading Explorer (free).
If you have Explorer but Netscape is coming up,
temporarily change your default browser:
PCs: Click
Start/Settings/Control Panel/Internet
Options/Programs Tab/"Reset Web Settings" Button.
. . . the viewing area
(browser window) fills your entire monitor screen.
If your browser is not fully
"maximized" you may have to scroll from side to
side to view the page. Click on the "Maximize
Button" (center square button in upper right
corner of browser) to adjust.
. . . to change your
resolution to 800 x 600.
This program will work fine at
1024 resolution, but will properly fill the entire
screen when viewed at 800 x 600 resolution.
PCs: Click the
Start button. Open the Control Panel. Find:
Display/Settings/Screen Area
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Many of the procedures
described in the program are also illustrated on
video clips.
Just click the "Video Clip icon"
and the video will begin to play. The video clips
can also be accessed through the Video Clip Index
on the Contents Page. You can adjust the volume
using the volume knob on most speakers, through
the control panel, or through the volume
control icon in your systems tray.
QUICKTIME media
player, which is pre-installed on many computers, is
required.
Or download free from
www.apple.com/quicktime/download/
If the video clips will not
play, even if you have Quicktime on your computer,
please re-install it with the newest version, free
by logging onto the Internet and clicking the
above link.
If you do not hear the audio
but have the visual, you need to make an
adjustment within your computer, such as to
increase the sound volume. If you cannot hear your
operating system’s start-up sound when you boot
up, your audio needs to be adjusted. While this is
usually relatively straightforward to correct, we
cannot provide assistance with this problem as
each operating system is somewhat different from
the others.
Click here for help with printing
Click here
for more detailed instructions on How to Use the
CD
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