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NIKON BEING BASTARDS Anonymous
I bought a Nikon D80 in February, and found that it had dust on the lens. I sent it to Nikon to get cleaned off (Air wouldnt work), but when it came back it now has pixels missing on the sensor.

When i called up Nikon they said that it was "generally acceptable" to have a few missing pixels.

Im very pissed off. I want to sue em.
>> Anonymous
lol wat
>> Anonymous
OP: "Mirrors", not "lens", sorry.
>> Anonymous
>>146101

ok.

>lol wat
>> Anonymous
>>146104

SO should I be pissed off or not. Mr OneWorder.
>> ac !!VPzQAxYPAMA
>>146105
How many dead pixels do you have?

Does the D80 have support for automatically correcting that sort of thing?
>> Anonymous
>>146108

9 - doesnt sound like much, but its presents a sizeable white blob on any photo thats in any way cropped, and its right in the damned middle.

No, D80 sadly has no dust off. D200 has. But that was a grand.
>> Anonymous
complain lots and you will get your way.

show us a pic.
>> Anonymous
>>146092
Sell it "as is" and get another. Big companies being douchebags about that shit isn't exactly news, and you'll never get anything back from them.
>> Anonymous
>>146113

I would but I already have about 600 quids worth ($1200) of attachments, plus I love the camera. They must be able to sort something out. The thing was bloody new!
>> Anonymous
>>146127
well keep the accessories and sell the body and get another body?
>> Anonymous
     File :-(, x)
>>146110

Doesnt seem like much, but it becomes a boulder when its cropped. Bare in mind, new camera, turned away.

you'd be pissed.

Camera-Specific Properties:Equipment MakeNIKON CORPORATIONCamera ModelNIKON D80Camera SoftwareAdobe Photoshop CS2 WindowsMaximum Lens Aperturef/5.7Sensing MethodOne-Chip Color AreaColor Filter Array Pattern834Focal Length (35mm Equiv)202 mmImage-Specific Properties:Image OrientationTop, Left-HandHorizontal Resolution300 dpiVertical Resolution300 dpiImage Created2008:03:23 22:29:20Exposure Time1/125 secF-Numberf/5.6Exposure ProgramNot DefinedISO Speed Rating280Exposure Bias0 EVMetering ModePatternLight SourceUnknownFlashNo FlashFocal Length135.00 mmColor Space InformationsRGBImage Width900Image Height690RenderingNormalExposure ModeAutoWhite BalanceAutoScene Capture TypeStandardGain ControlNoneContrastNormalSaturationNormalSharpnessNormalSubject Distance RangeUnknown
>> Anonymous
>>146139

no question.. i'd be ridiculously pissed..

my only suggestion is to just keep making a big stink to them about it.. if they eventually dont cave, just cut your losses and sell the body. =(

good luck
>> Anonymous
>>146139
OP, it is normal for a sensor to have dead pixels. Almost every sensor does; they leave the factory new with them and the firmware hides it. It's just part of making a chip.

Just clone stamp it out. It's nothing.
>> Anonymous
     File :-(, x)
id replace it op
>> Anonymous
>>146153

Do you really want the OP to do this to EVERY picture he takes for the life of the camera?
>> Anonymous
>>146163
Takes one or two seconds. Minimal compared to other stuff involved in processing the photograph.

Cameras get new hot pixels from time to time, just be being used, too. Chances are if he hadn't sent it in, about that same time it would've popped up, no fault of Nikon's.
>> Anonymous
OP: so in what manner should I take on these people at Nikon, because I intend to to get in their proverbial Fucking face tommorrow morning.
>> Anonymous
>>146230


they're far more likely to be nicer to you if you don't call up and bitch to them.

Remember, they don't HAVE to help you. They help you as good customer service.

By being polite and courteous you help speed along the process and they might even throw in overnight shipping to and from if you calmly and rationally explain your problem.
>> Anonymous
>>146167

A lot of photos photos are processed and then posted/printed without ever even seeing Photoshop.

Running Photoshop just to fix faulty pixels would be an enormous pain very quickly in that situation.
>> Anonymous
>>146234

Sounds right, but i forsee them being bastards about it all. Think im going to have to whine about "losing money daily because of this problem" and being angry because I was advised by Nikon that missing pixels are acceptable...
>> Anonymous
>>146237
If someone doesn't have Lightroom or something like that, and their pictures never see Photoshop, then they're doing it wrong. Just taking a picture straight from the camera is like dropping your negatives off at Wal-Mart.

And don't bitch about it taking too much time. You don't- no one does- shoot enough photographs worthy of being shown off. Unless you're a working pro who has to crank out pictures for multiple clients, in which case having to provide the product comes into play. But if you're just doing it for yourself, there's no reason to deal with anything but your best work.
>> Anonyfag of Borneo !bHymOqU5YY
>>146237
If you have a DSLR and you print directly from camera/drop the memory card at a print shop, then you are doing it wrong.
>> fence !!POey2hdozCZ
nikon's actually got a pretty good rep as far as customer service is concerned. as far as i know, all the big manufacturers do.

call them and be super polite, douchebag. you seem like the kind of dickhead who tips 7% because his coffee wasn't exactly 140 degrees.
>> Anonymous
>>146273

They hit Lightroom, but Photoshop rarely comes into play.
>> Anonymous
>>146374

Well ill be super polite then, but Id be an idiot not to be annoyed about this. The thing has fucked up twice since I bought it. If they dont comply then Nikon are assheads in my book.
>> Anonymous
seriously... dead pixels aren't a big deal... everyone has them.
>> Anonymous
i see it but if you werent pointing it out i wouldnt notice it. in most photos i think it'd be invisible, and where it was it wouldnt be difficult to clonestamp it out