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Hikari
This is, as mentioned before, feather plucking. It happens when birds aren't cared for properly. Aka, their isolated (parrots are highly social birds) their under stimulated (you must keep many many many toys in their cages to keep them entertained, and yes, you WILL have to replace them, constantly.) And unsocilized (They need constant attention and company). Tell her to put many toys in their cages, and food toys (a block of wood with holes filled with nuts or dried fruits are a favoret) Also, pair them up in their cages, and make sure their cages are big enough. A bird should be able to sit on the center perch and flap their wings without hitting the cage. If this doesnt help, she needs to find out if they might have feathermites or fleas. But she very much needs to learn more about avian care if she's going to sell birds. If SPCA walked in and saw the birds plucking, they can and will take the birds away for rehabilitation and adoption.
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