ISO 8000-102:2009(E)

Introduction

The ability to create, collect, store, maintain, transfer, process and present data to support business processes in a timely and cost effective manner requires both an understanding of the characteristics of the data that determine its quality, and an ability to measure, manage and report on data quality.

ISO 8000 defines characteristics that can be tested by any organization in the data supply chain to objectively determine conformance of the data to ISO 8000. Therefore, ISO 8000 does not require external certification of data quality.

ISO 8000 provides a framework for improving data quality for specific kinds of data that can be used independently or in conjunction with quality management systems.

Annex A contains an identifier that unambiguously identifies this part of ISO 8000 in an open information system.

Annex B contains terms and definitions that are referenced by definitions in the main part of this part of ISO 8000, but that differ from the terms and definitions adopted for this part of ISO 8000.


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