ISO 8000 provides frameworks for improving data quality for specific kinds of data. ISO 8000 defines which characteristics of data are relevant to data quality, specifies requirements applicable to those characteristics, and provides guidelines for improving data quality. ISO 8000 is applicable within all the stages of the data life cycle.
NOTE 1 ISO 8000 can be used either in conjunction with or independently of ISO 9000, ISO 9001, and ISO 9004.
The following are within the scope of ISO 8000:
requirements for the representation of data requirements, measurement methods, and inspection results for the purposes of data quality;
The following are outside the scope of ISO 8000:
quality of the things represented by data;
EXAMPLE 1 AF Industries makes fasteners. AF publishes an electronic catalogue of its products. The quality of the catalogue (the data) is within the scope of ISO 8000. The quality of the fasteners (the things represented by the data) is outside the scope of ISO 8000.
quality management principles;
EXAMPLE 2 ISO 9000 identifies eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships.
software product quality.
NOTE 2 ISO/IEC 25000, ISO/IEC 25010, and ISO/IEC 25012 address software product quality requirements and evaluation.
ISO 8000 contains requirements that are intended to be applicable:
to all organizations, regardless of type and size;
to organizations at each point in the data supply chain.