ISO 8000 adopts much of the vocabulary of ISO 9000 in its vocabulary for data quality. One notable exception is the definition of "information".
ISO 9001 specifies requirements for a quality management system where an organization:
needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
ISO 9001 promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements.
Data is a product of business and manufacturing processes, and must be managed as a product, not a by-product. As such, the same general principles of quality management as specified in ISO 9001 apply to data quality management. However, there are unique quality management considerations that must be applied to data as a product, since it is intangible.
ISO 8000 does not establish a new management system. Rather, it extends or clarifies ISO 9001 for the case where data is the product.
ISO 9004 gives guidance on a wider range of objectives of a general quality management system than does ISO 8000, particularly for the continual improvement of an organization's overall performance and efficiency, as well as its effectiveness. ISO 9004 is recommended as a guide for organizations whose top management wishes to move beyond the requirements of ISO 8000, in pursuit of continual improvement of information performance. However, it is not intended for certification or for contractual purposes.
ISO 9000, ISO 9001, and ISO 9004 focus exclusively on the process approach. In addition to promoting the adoption of a process approach to data quality, ISO 8000 also describes specific characteristics of data that affect its quality, and specifies requirements for exchanging data and its associated quality characteristics.
ISO/IEC 25000, ISO/IEC 25010, and ISO/IEC 25012 are dedicated to software product quality only. They address software product quality requirements specification, measurement and evaluation. ISO/IEC 25012 defines a general data quality model for data retained in a structured format within a computer system. ISO/IEC 25012 is intended to be used in conjunction with any of the Software product Quality Requirements and Evaluation (SQuaRE) standards prepared by ISO/IEC JTC 1/SC 7.
NOTE The Software product Quality Requirements and Evaluation (SQuaRE) standards include ISO/IEC 25000, ISO/IEC 25001, ISO/IEC 25010, ISO/IEC 25012, ISO/IEC 25020, ISO/IEC 25021, ISO/IEC 25030, ISO/IEC 25040, ISO/IEC 25041, ISO/IEC 25045, ISO/IEC 25051, ISO/IEC/TR 25060, ISO/IEC 25062.
Software product quality is specifically excluded from the scope of ISO 8000.
ISO 8000 does not include requirements specific to other management systems, such as those particular to environmental management, occupational health and safety management, financial management or risk management. However, ISO 8000 enables an organization to align or integrate its own information quality management system with related management system requirements. It is possible for an organization to adapt any existing management system in order to establish an information quality management system that complies with the requirements of ISO 8000.